Webinar: Customer journey mapping: bridging the gap between research and design.

Customer journey maps are a key tool that we use to define and deliver great customer experiences. They turn research data and insight into powerful design tools upon which we can act and communicate.

Our next webinar event ‘Customer journey mapping: bridging the gap between research and design’ is taking place on Wednesday 21st of July from 1.30pm to 2.30pm.

Join Bunnyfoot Consultants Andrew Tope and James Whittaker to learn why and how we use customer journey maps to;

• empathise with customers to produce consistently good experiences and reveal opportunities for improvement and innovation,

• produce actionable insights for ideation, specifying requirements, wireframing, content creation and copy writing,

• gain insight and knowledge from key stakeholders,

• facilitate conversations within design teams and their organisations.

Interested in attending?

Our previous webinars have been very popular and we do have limited space, if you would like to attend, register your interest by emailing Jo Hutton at jo@bunnyfoot.com